Loveline ("we", "our", "the app") helps couples build a shared timeline of their memories.
This policy explains what information we collect, how we use it, and the choices you have.
If anything here is unclear, email us at
uniquekarki101@gmail.com.
1. Information we collect
- Account info: email address and password (hashed) when you sign up, and your display name and avatar color.
- Couple info: the couple name and anniversary date, if you choose to add them.
- Moment content you create: titles, dates, descriptions, emoji, mood tags, card colors, photos, voice memos, approximate or precise location (only when you attach one), and details of any song you link to a moment (title, artist and artwork from the Apple Music catalog).
- Private notes: optional notes you mark as private are stored encrypted at rest and visible only to you.
- Feature ideas you send: if you answer the in-app "What should we build next?" prompt, we store your idea, the app version and language, and the name you asked us to credit you with (only if you chose to be credited).
- Device data: basic technical information such as app version, operating system, and crash logs, used to diagnose issues.
We do not sell personal information, and Loveline itself does not track you across other apps or websites.
The one exception is advertising for free-tier users: Google AdMob, which serves the optional rewarded ads,
may collect device identifiers. On iOS it can use your advertising identifier (IDFA) only if you allow
tracking when iOS asks. See section 8a.
2. How we use your information
- To operate the app: sign you in, sync your timeline with your partner, display your moments, and deliver notifications you opt into.
- To search the Apple Music catalog when you attach a song to a moment. Your search is sent to Apple through our server; Apple's privacy policy applies to how Apple handles those requests.
- To read the feature ideas you send, decide what to build next, and credit you by name if you asked to be credited and we build your idea.
- To show maps and place suggestions when you attach a location, using Google Maps services.
- To suggest date plans when you use the AI date planner ("let Loveline plan it"), using Anthropic's Claude. See section 8b.
- To diagnose crashes and improve reliability.
- To respond to you when you contact support.
3. Who can see your content
Moments, photos, voice memos, and the timeline are shared with the partner you invite to your couple.
Private notes are visible only to you. We do not make your content public.
Loveline staff do not read your content except as strictly necessary to investigate a reported bug,
abuse report, or legal request.
4. Where your data is stored
Data is stored with our hosting provider (Supabase), which operates on infrastructure in the United States and Europe.
Photos and voice memos are stored in private buckets and served via signed URLs.
Backups are retained for a limited period for disaster recovery.
5. Your choices and rights
- Access and export: you can view all of your content in the app at any time.
- Delete content: you can delete individual moments, photos, and voice memos from inside the app.
- Delete your account: go to Settings and choose "Delete account," or email uniquekarki101@gmail.com. We remove your profile and content within 30 days, except where we are required to retain limited records for legal or security reasons.
- Location and microphone: you can revoke permissions at any time from your device's system settings; features that need them will stop working.
Depending on where you live, you may have additional rights under laws such as the GDPR or CCPA,
including the right to correct, port, or object to processing of your data.
Contact us at uniquekarki101@gmail.com to exercise these rights.
6. Children
Loveline is not directed to children under 13, and we do not knowingly collect personal information
from children under 13. If you believe a child has provided us with personal information,
please contact us and we will delete it.
7. Security
We use industry-standard measures including encryption in transit (TLS), encryption at rest for backups
and private notes, hashed passwords, and row-level security rules on our database.
No system is perfectly secure, and we cannot guarantee absolute security.
8. Third-party services
Loveline uses the following third-party services to provide features.
Each has its own privacy policy.
- Supabase — authentication, database, file storage
- Apple Music — song search and track details for songs you link to moments
- Google Maps Platform — map display, location search, and finding real places nearby for date plans
- Anthropic (Claude) — writes AI date-plan suggestions, only when you use the AI date planner
- Expo — app delivery and push notifications
- RevenueCat — subscription receipt verification and entitlement management
- Apple App Store / Google Play — subscription billing and receipts
- Google AdMob — occasional rewarded ads shown to free-tier users when they choose to unlock additional moments or share a moment
8a. Advertising (free tier only)
Free-tier users can choose to watch short rewarded ads to unlock specific features (additional moments past the free limit, sharing a moment, or saving a moment to their device). These ads are served by Google AdMob. We request non-personalized ads by default; AdMob may still collect device identifiers (such as the Android Advertising ID or the iOS IDFA) and IP addresses to detect ad fraud, cap ad frequency, and serve ads. Loveline Pro subscribers do not see ads at all. For more on how Google handles this data, see
policies.google.com/technologies/ads.
8b. AI date planning
The AI date planner is optional. It only runs after you agree to it in the app, and only when you ask it to plan an evening.
- Your location (or a neighbourhood you type instead) is sent to Google Maps Platform to find real places nearby. It is not sent to Anthropic, and we do not store it.
- Sent to Anthropic (Claude) to write the plans: the mood you pick (vibe, budget, distance and day), the list of nearby places Google returned, and a short summary of your past dates and moments, such as the kinds of places you have been and how you rated them. This summary does not include names, photos, exact locations, or anything you marked as private.
- What we keep: a record of the plans we suggested and which one you chose (place IDs and the suggestion text, without locations), and a daily count of how many plans you have used, so we can apply the free daily limit and improve the feature. If you save a plan, it becomes a planned date in your timeline like any other.
Anthropic processes this information to generate the suggestions under its own terms. For how Anthropic handles data, see
anthropic.com/legal/privacy.
9. Changes to this policy
We may update this policy from time to time. When we make material changes we will update the
"Last updated" date above and, where appropriate, notify you inside the app.
Continued use of Loveline after an update means you accept the revised policy.
10. Contact
Questions, requests, or complaints: uniquekarki101@gmail.com.